Who does what — and when.
Six roles, mapped to the six phases of the Work Management Process, each with a daily, weekly and monthly checklist you can run to.
Supervisor
Owns the crew on the day and the discipline of the frontline — briefs the pack, protects the schedule, closes the loop on data quality.
Planner
Turns approved work requests into complete, executable job packs so crews can work without waiting for information.
Scheduler
Converts a planned backlog into a firm, achievable weekly schedule that maximises wrench time and protects proactive work.
Reliability Engineer
Runs the intelligence loop — bad-actor analysis, FMEA / RCM, strategy change and continuous improvement.
Operator
The eyes and ears of the plant — captures the earliest signals of failure and hands back safely after every job.
Tradesperson
Turns the plan into the fix — safely, first time, with the data that lets everyone else learn from the job.